Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, we follow worldwide practices for customer privacy and data protection.

We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you purchase a product, enter a contest or order email newsletters. We use your Personal Information for four primary purposes:

To notify you about the status of a product or service you ordered. To make the site easier for you to use by not having to enter information more than once. To help us create content most relevant to you. To alert you to product or service upgrades, special offers, updated information and other new services from us. You will always have the ability to opt out of these alerts.

SECURITY

We have taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions in the US are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

We strictly protect the security of your personal information and honour your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained below. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

NEWSLETTER

In order to protect your name and email address, we use a highly secure mailing list service provider. To ensure that you only receive the communications that you requested, we use an opt-in approach to our newsletters, and you have the ability to opt-out of our communications at any time.

COOKIES

It is important to us that your privacy is respected. Like many companies, we may make use of a conversion tracking cookie when you visit our site. Rest assured that this does not record or disclose any of your personal information in any way. This is a technique used solely to understand if our marketing activities are reaching the correct audience. If you do not wish to accept such cookies, you can disable this feature in your browser.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you provide us with your contact information, we use this information to send you newsletters, updates about your order, questionnaires to measure your satisfaction with our service, and announcements about new and exciting services that we offer. You can always opt out of communications that don't relate to your order. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

We will disclose your personal information, without notice, ONLY if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property, and; (c) act in urgent circumstances to protect the personal safety of you or the public.

ENFORCEMENT

If for some reason you believe we have not adhered to these principles, please notify us by email at Charles@CharlesConway.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.